GTC

General terms and conditions (GTC) and customer information
As of November 24, 2021 (Rev.#1, 4. Jan. 2022)

1 SCOPE OF APPLICATION
1.1. These terms and conditions of the online shop "myjoy.ch" represented by Monroe GmbH, Roosstrasse 53, 8832 Wollerau (hereinafter "seller"), apply to all contracts that a consumer or entrepreneur (hereinafter "customer") with the seller with regard to concludes goods and / or services presented by the seller in his online shop. The inclusion of the customer's own conditions is hereby contradicted, unless otherwise agreed in writing.

1.2. A consumer within the meaning of these general terms and conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either their commercial or their independent professional activity. An entrepreneur within the meaning of these General Terms and Conditions is any natural or legal person or a legal partnership who, when concluding a legal transaction, is exercising their independent professional or commercial activity.


2 CONCLUSION OF CONTRACT
2.1. The presentation of our product range on myjoy.ch does not represent a binding offer in the legal sense, but is non-binding and subject to change. Product images are exemplary and may differ slightly from the end product.

2.2. By sending the order electronically to the seller in our online shop and receiving it, the customer submits a binding offer to purchase the listed products to us. There is no right of withdrawal.

2.3. A contract for the ordered goods is concluded as soon as the customer has received a written order confirmation from the seller or he has received the ordered product.

2.4. Only the German language is available for the conclusion of the contract.

2.5. The order processing and contact take place via email and automated order processing. The customer must ensure that the e-mail address given by him to process the order is correct, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or third parties commissioned by the seller to process the order can be delivered.

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3 PRICES AND PAYMENT TERMS
3.1. The prices quoted by the seller include statutory VAT.

3.2. Payment is made by credit card, PayPal, Twint, Stripe or in advance. In the case of prepayment, the seller only sends the goods after receipt of payment.

3.3 Purchase by invoice with partial payment option (POWERPAY)

3.3.1 As an external payment provider, MF Group/POWERPAY offers the payment option "Pay by invoice". You can simply pay for your online purchase by invoice using the order invoice. If you do not make the payment within the specified period, you will receive a subsequent monthly invoice the following month with an order overview.

3.3.2 When a purchase agreement is made, POWERPAY takes on the amount receivable and processes it using the payment method selected. By selecting purchase by invoice, you are also agreeing to the GTC of MF Group and POWERPAY’s GTC (powerpay.ch/en/agb).

The court at the place of residence or domicile of one of the parties is responsible for complaints by the consumer.
The court at the place of residence of the defendant is responsible for actions brought by the seller / provider.

The seller can unilaterally change these terms and conditions at any time.
The change has no effect on existing contractual relationships. The conditions at the time of the conclusion of the contract apply.